About Mailing Matters

Mailing Matters is an independent, family-run mailing house situated in Manchester. We’re knowlegeable, friendly and approachable, and set our standards incredibly high.

If you’re looking for a mailing house that’s reliable, provides excellent value for money, and a great service with a smile – please get in touch.

Direct Mail is all we do, and we’re really good at it.


We undertand that some mailings are time-sensitive and that sometimes obtaining stock can cause delays. Despite this, we have never missed a deadline. We can usually accommodate new jobs within the same working day and most orders are fulfilled and ready for collection within hours of the job entering our factory.

Please note that we have to work with the collection times of Royal Mail and downstream access providers. We can advise you on all this information as part of our service.


We have a strong team of people and machinery and can turn your direct mailing round at a high quality, and fast. We can also offer an express service, and pull additional resources onto a job very quickly.

To give you an idea of our throughput capacity, on a typical day we can handle 10,000 – 20,000 2-insert (mechanical) C5- or DL-sized mailings, or 40,000 personalised postcards.

Quality Control

At Mailing Matters we’ve set our quality standards ridiculously high – we strive for perfection in each and every item that we send out. We’re a mailing house that you can trust with your brand and message.


Mailing Matters and who we work with

Advertising businesses

We work with many businesses who use direct mail to generate sales. We can help you deliver your message as effectively as possible and within your budget.

Companies, charities & organisations

If you are sending regular items to customers or members, we can look after sending letters, magazines, brochures and leaflets, including personal information on either the mailing itself or the packaging.


We have relationships with a few agencies who trust us to fulfil their client’s direct mail marketing. If you need any help with the design of your mailing, we can put you in touch with some great people.

Large Businesses & Corporations

If you have high levels of post and are fulfiling your mail in house using stamps or a franking machine, we may be able to save you up to 40% on your postage costs and take the entire process off your hands.

Mailing houses

We work with a number of fellow small businesses to accomplish goals set by larger organisations, often offering services that our partners cannot or due to tight deadlines in an overflow capacity.

Interested in working with us?

Get in touch

Plant Equipment

Since we opened in 2008, we have invested in new machinery to expand our core services or improve our quality control measures, offering a more flexible and ‘in house’ class of service, all whilst maintaining our competitive edge.

Desktop Folding Machines

Our 2 machines allow us to fold mailings in a large variety of ways including roll fold and zig-zag fold. We can handle stock up to and including A3.

6 Station Collator

Allows us to automatically collate up to 6 sheets, up to and including A4-sized stock.

AMS Astrojet 1000 Inkjet

Used for the personalisation of letters, labels and envelopes up to C4. Print quality of 150-600 DPI, with quick dry inks available when required, and a capacity of up to 4,000 items an hour.

Rena DA-616 Inkjet

Also used for the personalisation of letters, labels and evelopes up to C4. 150-600 DPI ink quality with dry inks available for certain scenarios. This machine can process up to 5,000 items an hour.

4 Station Mechanical DL/C5 Inserting Machines

Mechanical insertion of stock up to 4 inserts. Single Stream Feed capacity for awkward sized stock, i.e. thicker stock items.

Semi-automatic Poly Wrapping Machine

For polywrapping stock from C5 to C4 items and larger dependant on stock. Capacity for small to medium number of items to be inserted; from 2 to 6 items, up to a maximum thickness of 10mm.

3 Mono Laser Printers

High quality printing from from DL to A3. Combined capacity of 172 pages produced a minute with duplex capability.

2 Full Colour Laser Printers

High quality printing from DL to SRA3. Combined capacity of 80 pages produced per minute with duplex capability.

Risograph Mono Colour Lithographic Printer/Copier

Printing on DL to A3 stock. Highly cost effective duplication method that has no set up cost.

Ready for more?

To discuss your direct mail call us on 0161 660 4686, or request your quote below:

Request a quote